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“We hired Optimal Solutions
Consulting again because we trusted
Nicole’s experience. She is an organized, professional
and approachable person.”
- Michelle Sioson, Former Program Officer, First
5 San Mateo
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Who We Work With
Does this sound like you? You are a leader or manager in a non-profit
organization that provides valuable services to the community.
You’re committed to
fulfilling the mission of your organization and often go above and
beyond the call of duty to make that happen. You lead, or
aspire to lead, a program or the entire organization. You’re a
veteran in the non-profit sector that has “been there, done that”, or
you’re a new manager struggling to define your style…or you are
somewhere in between.
Your organization has many strengths, but you
know that it has the potential to achieve greater success. You
struggle with internal issues in your organization and spend so much
of your time putting out fires that it’s hard to get your “real work”
done. You feel the weight of the organization on your shoulders and
wonder how it will ever move from surviving to maintaining to
thriving.
If any of these situations sound familiar to
you, you are not alone. We have worked in, for and with
non-profits like yours for many years, and we know how difficult it is
to run an organization in the midst of constant changes and shrinking
resources. We also know that talented, committed professionals like
you sometimes need an extra mind or an extra pair of hands in order to
achieve their desired results.
Clients who work with us are most likely to
succeed when they are forward-thinking, action-oriented, open to new
ideas and committed to building high-performance practices into their
organizations. If this sounds like you, then
contact us to
discuss your needs.
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Our Approach
Your success is important to us because you build
stronger communities for us to live in.
So as you persevere in your quest to do good,
we want to help you solve the issues that are barriers to high
performance in your organization.
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Our approach is based on these core values:
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Collaboration: We work in partnership with our
clients to identify and deliver the solutions that will meet
their organizations’ needs. |
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Individuality: We tailor our solutions to fit each
organization’s unique “personality” and way of doing business. |
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Innovation: We believe excellence is achieved when
problem-solving is approached with creativity and a willingness
to try new things. |
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Strengths: We believe that recognizing and building on
our clients’ strengths is an integral part of the improvement
process. |
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Quality: We hold ourselves to high
standards of performance and service. Clients can expect
professionalism, respect, reliability, responsiveness,
timeliness, flexibility, and cost-effective solutions that
produce lasting results. |
Why We Are the Optimal Solution
We take the time to get to know your organization
and understand your situation before we recommend a solution. Clients
usually describe their organizations’ needs in terms of the most
urgent symptoms they can see, hear and feel. Instead of proposing
solutions immediately, we make sure we understand the root of the
problem so that we are proposing the right services that will
do more than just mitigate symptoms. This solution-based approach
saves our clients time and money in the long run.
The Bottom Line
When you work with Optimal Solutions Consulting,
you gain practical tools and techniques to improve your organization’s
performance and maximize new and existing resources. Ultimately,
this improves your bottom line and enables you to continue your
mission-based business.
Contact us to
discuss your organizational needs.
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About Us
We help non-profits fulfill their missions by
building high-performance practices
into their organizations.
Owner and principal consultant, Nicole M. Young,
knows the non-profit sector inside and out, having worked 18+ years as
a volunteer, line staff, administrator, board member and consultant.
Like many non-profit administrators, she spent day after day juggling
responsibilities to keep the operation afloat and putting out fires as
they arose.
Throughout her years in the non-profit sector, she
has studied, developed, employed and taught methods to improve
organizational performance and achieve desired results. Nicole earned
a BA in Psychology from UC Santa Cruz and a Masters in Social Work
with an emphasis in Human Services Management from Boston University.
Optimal Solutions Consulting utilizes a select
group of associates to assist clients
with highly specialized needs.
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Our Clients:
One Organization’s Optimal Solution:
An organization asked for our help with developing
strategic partnerships. The directors of this non-profit and had been
so successful in marketing their services that other individuals and
organizations were asking to partner with them to provide services to
the community.
The problem was that the directors had past
experiences with partnerships that ended up being more of a burden
than a benefit to the organization. They were worried that this could
happen again, but they weren’t sure whether and how to say no to
interested parties.
So we developed a system and tools to help the
directors decide which partnerships to pursue based on the strategic
direction of their organization and the degree of mutual benefit.
This system made their decision-making process more objective and
clarified expectations with their partners up front.
Since then, the directors have used the tools
to form new partnerships and add services at their center that they
wouldn’t have been able to offer on their own.
Contact us to learn how we can help your
organization find the optimal solution.
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