Trainings

Human Care Alliance

by Nicole Young on

Topic: cultural competence

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San Lorenzo Valley Water District

by Nicole Young on

Conducted customer service training for district managers and staff.

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City of Watsonville – Parks & Community Services

by Nicole Young on

Topic: Using the DISC Profile to improve team communication.

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Janus of Santa Cruz

by Nicole Young on

Conducted cultural competence trainings for the staff, management and Board of a nonprofit organization providing substance abuse treatment services.

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Civic Engagement Project for Children and Families

by Nicole Young on

Topic: Developing action plans

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Testimonials:

“In addition to being able to see the long term goals of our implementation plans, Nicole guided us through the logistical aspects of planning for our Triple P trainings, pre-accreditation, and accreditation workshops, as well as how to maximize the use of resources and materials. Her professional, approachable and results-oriented style has helped us and our partners effectively manage the complex change process of integrating Triple P into our County’s system of care.”  
Thanh Do, Ph.D.
Associate Director
FIRST 5 Santa Clara County

 

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Tip of the month:

When faced with changes in your organization, ask yourself “how” questions instead of “why”.  “How can I adapt to this change successfully?” will lead to a more productive answer than “Why does this change have to happen?”

 

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